(800) 318-3500

Terms of Use

PLEASE READ THE FOLLOWING TERMS OF USE CAREFULLY. BY ACCESSING THE DURACARD PLASTIC CARDS WEBSITE AND ANY PAGES OR MATERIALS CONTAINED THEREIN, AND BY USING DURACARD PLASTIC CARDS SERVICE, YOU AGREE TO BE BOUND BY THE TERMS OF USE BELOW. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF USE BELOW, PLEASE DO NOT ACCESS THE DURACARD PLASTIC CARDS WEBSITE OR ANY ASSOCIATED PAGES OR MATERIALS, AND DO NOT UTILIZE DURACARD PLASTIC CARDS SERVICE.
 
QUOTES: Verbal and/or written quotes are valid for 30 days and may or may not include proof, art design, overrun/underrun, rush, shipping, cancellation and sales tax costs. Final prices and other relevant terms will be finalized at the time of proof approval.
 
PUBLISHED PRICES: Prices published on Duracard’s websites, price sheets, marketing material or otherwise are subject to change at any time and at the sole discretion of Duracard.
 
DUE DATES: A specific due date, turn time, ship date or product receipt date is not a condition of any Duracard sale.
 
ART DESIGN: Art design services are subject to a charge of $75/hour ($50 minimum).
 
PROOFS: Initial proofs are provided at no charge. Revisions to the initial proof are subject to a $25 charge per revision.
 
PROOF APPROVAL: Upon approval of a proof, the customer authorizes Duracard to commence production.
 
PRINT & COLORS: Duracard reserves the right to determine the print method and colors at its sole discretion. Orders are generally printed in 4-color process (CMYK). The lamination and/or UV coating process used during card production may result in subtle color variations between the proof and the actual card. Reorders may also experience subtle color variation from original card. Specific color requests (e.g. PMS) must be communicated to Duracard prior to proof approval.
 
FINISHING & VARIABLE DATA: Duracard reserves the right to determine the appropriate print finishing (e.g. die cut, coating, lamination, magnetic stripe, packaging) and variable data application (e.g. ink jet, thermal) methods at its sole discretion. Specific finishing and/or variable data requests must be communicated to Duracard prior to proof approval.
 
OVERRUNS/UNDERRUNS: Duracard uses its best efforts to ship quantities that match order quantities; however, we reserve the right to deliver and prorate invoices by +/-10% of the order quantity.
  
RUSH CHARGES: Orders that require completion outside of standard production schedules are subject to a rush charge. Rush charges will be established prior to proof approval.
  
PRODUCTION ERRORS & DAMAGED PRODUCT: Customers must report, in writing, any alleged product errors, defects, damages or otherwise to Duracard within fourteen (14) calendar days from receipt of the product. Failure to report shall constitute a waiver by customer of any claim or right against Duracard related to the product. In the event Duracard concludes there has been a production error or damages, Duracard will remedy the error or reproduce the product. Duracard will not issue a refund.
  
ENTIRE AGREEMENT: These terms and conditions constitute the entire agreement between the Duracard and customer. No amendments of these terms and conditions shall be valid without written consent from Duracard.

Duracard® Plastic Card Printing
7887 95th Street South
Cottage Grove, MN 55016

Phone: (800) 318-3500