For Returning Customers
Can't log in? We can help.
Don't worry. Our team has all your artwork and order history.
If you were a Duracard customer before October 3rd, 2023, you've probably noticed that things have changed. This change is good -- we promise. But you won't be able to log in and access your past orders.
You will need to create a new account.
The password reset will not work.
Just click "Register" in the blue bar at the top of any page.
Contact us any time or submit the form to request your previous orders and artwork. We plan to retain order history and artwork from our old website indefinitely.
Benefits of New Customer Accounts
When you create an account on the new Duracard.com, it won't contain your past order history. From this point forward, however, you'll gain access to far more than what was available in your old account.
- Order History with Full Details
- Easy, Self-Serve Reorder
- Access to Artwork Files
- Ability to Edit Saved Artwork and Reorder
- Saved Payment Methods (Secure and PCI Compliant)
- Saved Addresses
- Coming Soon: Create a Design and Save to your Account
- Coming Soon: Build Quotes and Save to your Account
Our Team is Here to Serve You!
We apologize for any inconvenience caused by the transition to our new website platform. Once you've created a new account, we hope that you find that everything about working with Duracard has gotten even better.
If you ever need help, please call us, use the chat, or submit a contact form. We're here to help.
Past Order/Reorder Request
Submit this form and we'll follow up to process your reorder or provide the past order information and/or artwork you need. To expedite, call (800) 318-3500.